Services — For Facilities

A Dependable Transportation Partner for Nursing Homes & Long-Term Care

Recurring resident appointments, inter-facility transfers, and family-friendly communication — built around your scheduling needs.

Set Up a Call Call (551) 326-9573

What We Provide

Transport built around your residents and your schedule

Recurring scheduling

Standing schedules for ongoing appointments — same time, same driver where possible.

Consistent drivers residents recognize

Our drivers learn the residents they regularly transport — who needs help, who needs quiet, who likes a chat.

Inter-facility transfers

Between hospitals, SNFs, rehab centers, and specialist offices — coordinated and on time.

Clear communication

Direct coordination with your nursing staff and resident families on pickup and drop-off updates.

Wheelchair, stretcher, and ambulatory transport

Our 12-vehicle fleet accommodates every resident mobility need.

Why Partner With Kapra

Consistency your residents can count on — since 2013

Your residents deserve transport that feels familiar and safe. Our drivers learn the residents they regularly transport. They know who needs help in and out, who needs a quiet ride, who likes a chat. Since 2013, we've built our nursing home and long-term care partnerships on consistency — same faces, same vehicles, same care.

HIPAA-compliant
Reliable, on-time pickups
Trained drivers who treat residents with dignity
Single point of contact for your scheduling team
All major insurance, Medicaid, and private pay

For Scheduling Teams

One contact. Consistent service.

Your scheduling team gets a single point of contact at Kapra. No call centers, no rotating dispatchers. The same person who set up your account manages your ongoing schedule.

Send Partnership Inquiry

How It Works

Account setup in four steps

Initial call

We learn your facility's needs and recurring appointment patterns.

Site visit

Meet your team, understand your scheduling workflow and resident profiles.

Onboarding

Set up standing schedules, billing, and communication preferences.

Live

Your scheduling team calls or messages us — we handle the rest.

Ready to set up a nursing home partnership?

Send Partnership Inquiry Call (551) 326-9573

Mon–Sat 3:00 AM – 8:00 PM · Sunday Closed

FAQ

Common questions from nursing home teams

How does recurring scheduling work?

We set up standing schedules with your team — same time, same driver where possible. You can add, change, or cancel rides at any time.

How do you communicate during transport?

Our dispatch coordinates directly with your nursing staff. For families, we provide pickup and drop-off updates on request.

How do families stay informed?

We share trip information with designated family contacts when authorized by your facility and the resident.

Do you handle private pay residents?

Yes. We accept all major insurance, Medicaid, Medicare, and private pay, and can work with families directly on billing if needed.

How long does account setup take?

Typically one week from initial call to live service.

Become a Kapra partner.

Send a partnership inquiry and we'll schedule a brief intake call — or call us directly.

Send Partnership Inquiry →Call (551) 326-9573

Need to book a single transport ad hoc? Use the form below.