Services — For Facilities

Transportation Partner for Assisted Living & Retirement Communities

Dependable, dignified transport for residents of assisted living facilities and retirement communities across Northern New Jersey.

Set Up a Call Call (551) 326-9573

What We Provide

Transport that reinforces independence and consistency

Recurring scheduling

For medical appointments, dialysis, and routine visits — set up once, runs automatically.

Wheelchair and stretcher transport

For residents with varying mobility needs — our 12-vehicle fleet is ready for any requirement.

Consistent, familiar drivers

Our drivers learn your residents — their names, their needs, their preferences.

Family-friendly communication

Pickup, arrival, and return updates shared with designated family contacts when authorized.

All major insurance, Medicaid, and private pay

Billed directly — your facility doesn't handle individual resident billing.

Why Partner With Kapra

Serving Northern NJ communities since 2013

Assisted living residents value independence and consistency. Their transport partner should reinforce both. We've been serving Northern NJ communities since 2013 — long enough to know that residents notice when the driver who picked them up last Tuesday picks them up again this Tuesday. That's the kind of partnership we build.

HIPAA-compliant
Trained, compassionate drivers
Clean, modern 12-vehicle fleet
Single point of contact for your scheduling team
Coverage across Passaic, Bergen, Sussex, Morris, and Essex counties

For Resident Services Teams

Familiar faces. Reliable schedules.

Residents in assisted living communities thrive on routine. We work to assign consistent drivers to recurring routes so your residents see a familiar face — not a stranger — every time they need transport.

Send Partnership Inquiry

How It Works

Account setup in four steps

Initial call

Your scheduling needs, resident profiles, and recurring appointment patterns.

Site visit

Meet your team and a few residents who'll use the service.

Onboarding

Set up standing schedules, billing, and family contact protocols.

Live

Your team calls or messages dispatch — we handle the rest.

Ready to set up an assisted living partnership?

Send Partnership Inquiry Call (551) 326-9573

Mon–Sat 3:00 AM – 8:00 PM · Sunday Closed

FAQ

Common questions from assisted living teams

Do you handle residents who can walk but need help?

Yes. Ambulatory residents are welcome — we just need to know in advance so we send the right vehicle and driver who can help with boarding.

Can you coordinate with multiple destinations in one day?

Yes. Many of our recurring schedules involve appointments at different locations. We coordinate routes to keep your residents comfortable and on time.

How do family members stay informed?

We work with your team's authorized family contacts to provide pickup, arrival, and return updates.

What if a resident's needs change over time?

We adjust. From ambulatory to wheelchair to stretcher capability — we'll be ready as your residents' needs evolve.

How is billing handled?

We bill insurance, Medicaid, Medicare, and private pay directly. Your facility doesn't handle individual resident billing.

Become a Kapra partner.

Send a partnership inquiry and we'll schedule a brief intake call — or call us directly.

Send Partnership Inquiry →Call (551) 326-9573

Need to book a single transport ad hoc? Use the form below.