Services — For Facilities

Fast, Reliable Hospital Discharge Transportation

Free up your case managers. Kapra handles patient discharge transport across Northern New Jersey with HIPAA-compliant, on-demand response.

What We Provide

Discharge transport built around your workflow

Same-day response

For most discharge requests during operating hours (Mon–Sat, 3 AM – 8 PM).

Stretcher, wheelchair, and ambulatory capability

Our 12-vehicle fleet handles any patient mobility need — from ambulatory to full stretcher transport.

HIPAA-compliant handoffs and documentation

Trip records, pickup and drop-off times, and patient handoff confirmation for your case management workflow.

Direct insurance billing

Your team doesn't chase paperwork. We bill all major insurance, Medicaid, and Medicare directly.

Recurring partnership available

Dedicated point of contact, agreed response times, and billing setup for high-volume discharge partners.

Why Partner With Kapra

The discharge partner for Northern NJ since 2013

Hospital discharge transport shouldn't be a logistics problem for your case management team. We've been the discharge partner for facilities across Northern NJ since 2013 — fast response, trained staff, and the kind of consistency that lets you stop worrying about transport and focus on patient care.

  • HIPAA-compliant
  • Fully licensed and insured
  • BLS-certified EMTs
  • 12-vehicle fleet — stretcher ambulances and MAVs
  • Direct billing to all major insurance and Medicaid
For Case Managers

One call. We handle the rest.

Your case managers and discharge planners have enough to manage. When you partner with Kapra, transport becomes a single call to a dedicated point of contact — not a coordination problem.

Send Partnership Inquiry
How It Works

Account setup in four steps

01

Initial call

We learn your discharge workflow and volume — no commitment required.

02

Site visit

Meet your team, walk through the floor handoff process, and align on expectations.

03

Onboarding

Single point of contact, agreed response times, and billing setup — typically within a week.

04

Live

Call or message dispatch, we handle the rest. Your case managers focus on patient care.

Ready to set up a hospital partnership?

Mon–Sat 3:00 AM – 8:00 PM · Sunday Closed

FAQ

Common questions from discharge teams

What's your typical response time?
Same-day for most discharges, often within hours during operating hours (Mon–Sat, 3 AM – 8 PM). For recurring partners, we plan ahead based on your discharge patterns.
How is billing and insurance handled?
We bill all major insurance, Medicaid, and Medicare directly. For uninsured patients, we coordinate private pay arrangements. Your team doesn't handle billing.
What documentation do you provide?
Trip records, pickup and drop-off times, and patient handoff confirmation as needed for your case management workflow.
How do we set up a hospital account?
Call (551) 326-9573 or send a partnership inquiry from our Facilities page. We'll schedule a brief intake call, walk through your workflow, and onboard your team — typically within a week.
Can you handle bariatric transport?
Yes. Our fleet is equipped for bariatric transport. Let us know patient details when booking and we'll dispatch the right vehicle.

Become a Kapra partner.

Send a partnership inquiry and we'll schedule a brief intake call — or call us directly.

Need to book a single transport ad hoc? Use the form below.

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